Data Privacy Policy

Effective date: 01.07.2025

Consensus Innovations s.r.o., the company registered under the laws of the Czech Republic, values your privacy and is committed to safeguarding your personal data. Below is a brief overview of how your personal information is processed in compliance with the General Data Protection Regulation (GDPR) and the Czech Personal Data Protection Act (Zákon č. 110/2019 Sb.) when you visit our website. Personal information refers to any data that can be used to identify you. For more detailed information on data protection, please refer to our complete Data Privacy Policy below.

Data Controller

Consensus Innovations s.r.o.
Identification number: 14383144
Address: 148 00, the Czech Republic, Prague, Prague 4, Kunratice, Klínoveckа 1806
Phone: +420 607 462 161
Email: info@cinnovations.cz
(hereinafter also referred to as «we», «us» or «our»)

Legal Basis for Processing

This website, presented by Consensus Innovations s.r.o., and its individual components are part of the software licensing services named Noësent. The legal basis for processing personal data within the framework of providing software and digital solutions is Article 6 (1) points:(a) the data subject has given consent to the processing of his or her personal data for one or more purposes indicated in this Data Privacy Policy, and(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; and(f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Data erasure and storage duration

Your personal data will be erased or blocked, as soon as the purpose for which it was stored no longer applies.

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient; email for contact info@cinnovations.cz. The data processed before we receive your request may still be legally processed.

Presentation of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the computer accessing it. The following data is logged:

  • information about the browser type and version used;
  • the user’s operating system;
  • the user’s IP address;
  • (this data is stored on the delivery servers for 90 days, to secure operations and protect against attacks (e.g. DDOS));

  • date and time of access including the URL accessed, HTTP method used and status code returned, along with the amount of data transmitted;
  • HTTP origin request header sent by the client;
  • websites from which the user’s system accesses our website;
  • (saved as referrer).

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6(1)(f) GDPR in conjunction with Section 5 of the Czech Personal Data Protection Act. This allows for the processing of personal data based on our legitimate interest in ensuring the security, operation, and stability of the website, as well as protecting it from cyber-attacks, including DDOS.

3. Purpose of data processing

Temporary storage of the IP address by the system is necessary for the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. The IP is stored on the delivery servers for 90 days, serving to secure operations and provide protection against attacks (e.g. DDOS).

4. Duration of storage

The log files are stored centrally and deleted after 90 days.

5. Right to object and deletion

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the our website. As such, it is not possible for users to object to this processing if the data is required for technical or security purposes.

Contact form, e-mail contact and postal contact

1. Description and scope of data processing

Our website features a contact form that allows you to get in touch with us online. When you choose to use this form, the information you input is sent to us and stored. The information processed includes:

  • email address;
  • name.

At the time of sending the message, the following additional data is stored:

(1) the IP address of the user;

(2) the date and time of registration.

During the sending process, your consent is obtained for processing the data for this purpose, and you are referred to this privacy policy statement.

Alternatively, you can contact us via the e-mail address provided, or by post. In this case, the user's personal data transmitted together with the e-mail or letter is stored.

In this regard, there is no disclosure of data to third parties. The data is used solely for processing the conversation.

2. Legal basis for data processing

The legal basis for processing data in the course of sending an e-mail is Article 6 (1) point (a) of the GDPR. If the aim of the e-mail contact is the conclusion of a contractual relationship, then Article 6 (1) point (b) of the GDPR also applies to the data processing.

3. Purpose of data processing

The processing of personal data from the input form is used solely for us to handle the contact request. The other personal data processed during the sending process is intended to prevent misuse of the contact form, and to ensure the security of our information technology systems.

4. Duration of storage

The data is deleted as soon as the purpose for which it was stored no longer applies. There is a retention period of from thirty days to three years for the personal data entered into the contact form, and the data sent by e-mail or post. The other personal data collected as part of the sending process is deleted after a maximum period of seven days.

5. Right to objection and deletion

The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us by e-mail, among other options, they can object to the storage of their personal data at any time. In such cases, the conversation cannot be continued. In this event, all personal data that has been stored in the course of the contact will be deleted.

Use of cookies

1. Description and scope of data processing

Technically necessary cookies are essential for the proper functioning of the website and, as such, cannot be deactivated. These cookies help us ensure that the website operates correctly and optimally for the user. The following cookies are used:

  • SERVERID: this cookie helps the website load faster by optimizing server resources;
  • NGRESSCOOKIE: this cookie stores information in forms, for example, when filling out the contact form or updating the shopping cart;
  • cookie-allow-necessary: a cookie that saves your preference to only allow necessary cookies. This setting is applied by default when you visit the website;
  • cookie-banner: used to hide the cookie consent banner, preventing it from reappearing once the user interacts with it;
  • cookie-allow-tracking: this cookie stores the user's interaction with the cookie banner and consent to tracking;
  • CM_SESSIONID: a session identifier used by CoreMedia to allocate the correct session to the user when the page is reloaded, even if the website is opened in a new tab;
  • enodia: a cookie used for DDoS defense, enhancing the security of the website.

2. Legal basis for data processing

The legal basis for processing personal data using cookies is Article 6 (1)(f) of the GDPR, in conjunction with Section 5 of the Czech Personal Data Protection Act. This allows processing based on our legitimate interests in ensuring the security, operation, and stability of the website, as well as protecting it from cyber-attacks, including DDoS.

For cookies that require user consent, such as those used for statistics or tracking, the legal basis is Article 6 (1)(a) of the GDPR, based on the user's consent.

3. Purpose of data processing

Necessary cookies are required to provide you with the basic functions of the website, such as enabling access to essential features (e.g., form submissions, security protection). The user data collected by technically necessary cookies will not be used for creating user profiles or any form of personalized marketing.

4. Duration of storage

Cookies are stored on the user’s device and transmitted to our website. By adjusting the settings in your internet browser, you can disable or restrict the transfer of cookies. Previously stored cookies can be deleted at any time. This can also be done automatically by your browser settings.

5. Right to objection and deletion

As a user, you have full control over the use of cookies. If you do not wish to be tracked, you can disable tracking cookies at any time through your browser settings. Analytics and tracking features are disabled by default when you first visit our website, and your behavior will only be recorded anonymously after you have actively consented to it.

Newsletter

1. Description and scope of data processing

You have the opportunity to subscribe to our free newsletters on the website. When you sign up for the newsletter, the information entered in the form is sent to us, including your email address and your preferred format choice.

Additionally, the following data is recorded during the subscription process:

  • the IP address of the device accessing the site;
  • the date and time of registration.

Your consent is obtained for processing this data when you subscribe, and you are referred to this privacy policy for further information.

No data is shared with third parties during the data processing needed for sending newsletters. The collected data is solely used for delivering the newsletter.

2. Legal basis for data processing

The legal basis for processing data after a user registers for the newsletter is Article 6 (1)(a) of the GDPR, once their consent is provided. Additionally, the newsletter subscription is part of a contractual relationship, so Article 6 (1)(b) of the GDPR also applies.

3. Purpose of data processing

The purpose of collecting the user's email address is to deliver the newsletter.

Other personal data collected during registration is used to prevent abuse of the service or misuse of the email address.

4. Duration of storage

The data is stored only as long as it is necessary to fulfill the purpose for which it was collected. Your email address will be stored as long as your subscription to the newsletter remains active. The newsletter will be delivered based on your registration on the website.

Any other personal data collected during the registration process is typically deleted after a period of seven days.

5. Right to objection and deletion

User can unsubscribe from the newsletter at any time. Each newsletter includes a link to allow you to do so easily.

This also enables the user to withdraw their consent for the storage of personal data collected during the registration process.

The user may also modify the stored data about them at any time.

Recipients of Personal Data and Transfer Outside the European Union

In certain circumstances, we may transfer your personal data to other entities (hereinafter referred to as «recipients»). Your personal data may be shared with the following recipients:

  • Processors: these are entities that process your personal data on our behalf, according to our instructions, specifically in areas such as public communications, electronic data management, and accounting;
  • Public authorities and other entities: these transfers may occur if required by applicable law;
  • Other entities: in case of an unforeseen event, personal data may be provided to protect life, health, property, or the public interest, or to safeguard our rights, property, or safety.

We may use Google’s reCAPTCHA («reCAPTCHA») feature on our website. This tool is provided by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, California, 94043, USA (referred to as «Google»). reCAPTCHA is used to verify that the data entered on our website is done by a human and not by automated bots. It tracks user behavior on the website based on certain characteristics such as the IP address, time spent on the site, and mouse movements.

The data processing for reCAPTCHA is based on Article 6 (1)(f) of the GDPR, as we have a legitimate interest in protecting our website from abuse by automated bots and preventing spam. For this purpose, data is also transferred to Google.

For more information on Google’s reCAPTCHA and its data protection practices, please visit the following links:

Information on your rights

If your personal data is processed, you, as a data subject under the provisions of the GDPR, have the following rights that you can request from the controller:

1. Right to withdraw consent (art. 7 (3) GDPR)

The data subject shall have the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

2. Right of access by the data subject (art. 15 GDPR)

The data subject has the right to obtain from the controller confirmation as to whether personal data concerning him or her is being processed. If this is the case, the data subject is entitled to obtain the following information from the controller:

  • (1) the purposes of the processing of personal data;
  • (2) the categories of personal data concerned;
  • (3) the recipients or categories of recipients to whom the personal data has been or will be disclosed;
  • (4) the envisaged period for which the personal data will be stored, or, if no specific information can be given, the criteria used to determine that period;
  • (5) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
  • (6) the right to lodge a complaint with a supervisory authority;
  • (7) where personal data are not collected from the data subject, any available information as to their source;
  • (8) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR, and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

The data subject is entitled to information on whether pertinent personal data is transferred to a third country or international organisation. Where this is the case, the data subject has the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR related to the transfer. Please also see the Right to Data Portability, pursuant to Article 20 GDPR.

3. Right to rectification (art. 16 GDPR)

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

The controller must make the corrections without undue delay.

4. Right to erasure (art. 17 GDPR)

a) Right to be forgotten

The data subject has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller must erase the personal data without undue delay where one of the following grounds applies:

(1) the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;

(2) the data subject withdraws the consent on which the processing is based, and where there is no other legal ground for the processing;

(3) the data subject objects to the processing, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing for direct marketing purposes;

(4) the personal data has been unlawfully processed;

(5) the personal data must be erased for compliance with a legal obligation under Union or Member State law.

b) Information to third parties

Where the controller has made the personal data public and is obliged pursuant to Article 17 (1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, that personal data.

c) Exceptions

The right to be forgotten does not apply if processing is necessary for:

(1) The exercise of the right of freedom of expression and information;

(2) Compliance with a legal obligation which requires processing by Union or Member State law;

(3) Reasons of public interest in the area of public health;

(4) Archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, where the erasure of the data is likely to prevent or seriously jeopardize the fulfilment of the purposes of that processing;

(5) The establishment, exercise, or defence of legal claims.

5. Right to restriction of processing (art. 18 GDPR)

The data subject has the right to obtain from the controller restriction of processing where one of the following applies:

(1) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

(3) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defence of legal claims;

(4) the data subject has objected to processing pursuant to Article 21(1) GDPR pending verification of whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

A data subject who has obtained restriction of processing on the basis of the above preconditions shall be informed by the controller before the restriction of processing is lifted.

6. Notification obligation (art. 19 GDPR)

If the data subject has made use of the right to rectification, erasure, or restriction of processing, the controller must notify each recipient to whom the personal data has been disclosed, unless this is impossible or involves disproportionate effort. The data subject is entitled to be informed by the controller about those recipients.

7. Right to data portability (art. 20 GDPR)

The data subject has the right to receive their personal data, which they have provided to the controller, in a structured, commonly used, and machine-readable format. They also have the right to transmit this data to another controller, where technically feasible. You can obtain your personal data through the contacts listed in this policy.

8. Right to object (art. 21 GDPR)

The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions.

The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

9. Right to lodge a complaint with a supervisory authority (art. 77 GDPR)

If the data subject believes that the processing of personal data infringes on GDPR provisions, they have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. The supervisory authority in the Czech Republic is the Office for Personal Data Protection.

Responsible Supervisory Authority:

Office for Personal Data Protection

Pplk. Sochora 27
170 00 Prague 7
Czech Republic
Telephone: +420 234 665 111
E-mail: posta@uoou.cz
Website: https://uoou.cz

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78 GDPR.